This graduate degree program can help you understand the trends and needs of individuals, communities, organizations, and societies. You will gain the skills needed to identify and analyze problems and create meaningful solutions based on an understanding of human needs, data, and best practices. This program prepares you to collaborate and solve issues in diverse for-profit, nonprofit, and government settings.

This graduate degree program has been revised. The outcomes and data below are from the previous version. The new program outcomes, for which we do not yet have data, are shown below the Quality and Professional Relevance section.

Outcome goals and graduates' proficiency levels

These results show recent Capella graduates' proficiency levels in the expected learning outcomes for this program. Faculty make this assessment in the capstone course—the final course in which Capella students demonstrate what they’ve learned.

2017-2018 Demonstration of Program Outcomes

Master of Science in Human Services

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Apply a multidisciplinary approach to decision making for individual and community issues.

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Apply ethical and professional behaviors and cultural understanding within the field of Human Services.

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Apply knowledge, theory, and research to professional practice.

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Communicate professionally to various stakeholders within public service fields.

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Use technology and tools to gather information for decision making.

Outcome Demonstrations
Source: Aggregated faculty judgments of learner demonstration of program outcomes from Q2 2017 – Q1 2018 capstone courses.

Master of Science (MS) in Human Services specializations

  • Leadership and Organizational Management
  • Social and Community Services

Quality and Professional Relevance

  • The MS in Human Services is designed around the Council for Standards in Human Services Education National Standards for Master's Degree in Human Services
  • All human services faculty hold doctoral degrees.
  • The Human Services Annual Report is available. This report includes impact and outcome measures, as well as student achievement indicators.

Revised Program Outcomes

  1. Apply professional ethics and cultural competence the human services profession.
  2. Apply interdisciplinary knowledge about human needs and the social, economic, and cultural impacts to solve issues in for profit, nonprofit, and government settings.
  3. Collaborate with diverse stakeholders within the community to coordinate and manage direct service programs to best meet client needs.
  4. Promote empowerment, community engagement, advocacy, and collaboration in for profit, nonprofit, and government organizations.
  5. Employ human services management skills to conceptualize problems, contribute in collaborative settings, and communicate recommendations regarding direct care, resource management, and service delivery.
  6. Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others consistent with expectation for members of the Human Services profession.

Master of Science in Human Services Degree Program Graduates

Data from graduates of the Master of Science in Human Services degree program have been combined for these Career Outcomes results.

The graphs below show some key findings from Capella's Alumni Outcomes Survey. We use this information to help improve our courses, programs and services and to give you an idea of how alumni are using their degrees.

      Career Preparation
MS in Human Services Graduates  

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Career Preparation
MS in Human Services Graduates

 The skills and knowledge have been immediately applicable to my career: 69%

 My degree has positioned me to achieve my professional ambitions: 69%

 Capella's competency based curriculum has prepared me for the needs of my profession: 77%

Percentage of respondents who answered "strongly agree" or "agree."
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q3 2017 – Q1 2018.

Career & Professional Accomplishments
MS in Human Services Graduates

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Career and Professional Accomplishments
MS in Human Services Graduates

 Made a significant contribution to my profession: 46%

 Successfully changed jobs and-or-careers: 36%

 Assumed leadership responsibilities: 43%

 Received a salary increase: 43%

 Received a promotion: 39%

Multiple factors, including prior experience, age, geography, and degree field, affect career outcomes, and Capella does not guarantee a job, promotion, salary increase, or other career growth.

Percentage of respondents who indicated they had accomplished each item.

Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q3 2017 – Q1 2018.

Master of Science in Human Services degree Program Graduates

Data from graduates of the Master of Science in Human Services degree program have been combined for these Student Experience results.

The graphs below show some key findings from Capella's Alumni Outcomes Survey. We use this information to help improve our courses, programs and services and to give you an idea of how alumni feel about Capella and what general skills and abilities they gained.

Satisfaction With Capella
MS in Human Services Graduates

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Satisfaction with Capella
MS in Human Services Graduates

 I have or intend to recommend Capella: 85%

 I am satisfied with my Capella education: 94%

 Capella gave me the most efficient direct path to completing my degree: 89%

Percentage of respondents who answered affirmatively.
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q3 2017 – Q1 2018.

Skills & Abilities
MS in Human Services Graduates

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Skills & Abilities
MS in Human Services Graduates

Write clearly, accurately, and professionally; use sources appropriately : 100%

Communicate thoughts and ideas in varied settings : 100%

Show ethical conduct reflecting values and beliefs of discipline : 100%

Show knowledge of field; respect contributions of other fields : 100%

Analyze theoretical issues or investigate real-world phenomena, create knowledge : 100%

Locate, evaluate and communicate information; address legal, professional, other issues : 100%

Critically examine, analyze, and evaluate thinking using intellectual standards and creativity : 100%

Critically evaluate, select, and use discipline-appropriate technology : 100%

Show appreciation for group and individual differences : 100%

Demonstrate effective leadership in diverse environments : 100%

Apply the specialized knowledge associated with professional practice area : 100%

 

Percentage of respondents who rated themselves as "proficient" or "exceptional" on ability to demonstrate the skill or ability on the job.
Source: Responses to the Alumni Outcomes Survey one year after graduation. The data were collected during Q3 2017 – Q1 2018.

Earn Your Master's Degree

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Four graduate schools. More than 40 specializations. Enroll in an online master’s degree program at Capella.

"The greatest reward to me is the ability to look at the big picture and influence the direction of the organization."

Jeffrey Fenne, MS

2008 Graduate

School of Public Service Leadership

Specialization in Health Care Administration