2011 Demonstration of Program Outcomes
MS in Human Services

Source: Aggregated outcome assessment results from 2011 capstone courses.


Demonstrates the ability to lead and create high-performing human services organizations in an informed manner.

1% Non-Performance: Does not demonstrate the ability to lead and create human services organizations.

10% Basic: Examines the ability to lead and create high-performing human services organizations.

39% Proficient: Demonstrates the ability to lead and create high-performing human services organizations in an informed manner.

50% Distinguished: Self-evaluates and recommends new leadership skills and methods to create high-performing human services organizations.

Evaluates research and applies findings to the human services professions.

1% Non-Performance: Does not analyze research or apply findings to the human services professions.

14% Basic: Analyzes research but does not apply findings to the human services professions; for example, the theoretical framework and literature review are disconnected.

24% Proficient: Evaluates research and applies findings to the human services professions.

61% Distinguished: Synthesizes research, applies findings, and demonstrates new applications of this research to the human services professions.

Creates informed solutions to professional challenges.

0% Non-Performance: Does not create informed solutions to professional challenges.

9% Basic: Analyzes informed solutions to professional challenges.

27% Proficient: Creates informed solutions to professional challenges.

64% Distinguished: Evaluates informed solutions to professional challenges and selects an optimum solution based on a supported rationale.

Creates effective change strategies.

0% Non-Performance: Does not identify change strategies, supported by the literature.

15% Basic: Identifies changes strategies, supported by the literature.

29% Proficient: Creates effective change strategies by using existing research.

56% Distinguished: Analyzes and synthesizes alternative, effective change strategies to select the optimum strategy, based on a supported rationale.

Demonstrates the ability to embrace and celebrate the value of diversity in effective decision making.

1% Non-Performance: Does not demonstrate the ability to embrace and celebrate the value of diversity in effective decision making.

9% Basic: Analyzes the impact of diversity in effective decision making, but does not apply the analysis to the proposed study.

32% Proficient: Demonstrates the ability to embrace and celebrate the value of diversity in effective decision making; for example, shows diversity in sampling and provides a clear definition and scope of diversity in the study.

58% Distinguished: Synthesizes methods to embrace and celebrate the value of diversity in decision making into models to increase diversity.

Applies professional and personal ethics to make sound and ethical decisions.

2% Non-Performance: Does not apply professional and personal ethics in decisions.

10% Basic: Analyzes the impact of ethics in decision making.

26% Proficient: Applies professional and personal ethics to make sound and ethical decisions.

62% Distinguished: Evaluates professional and personal ethics to make sound and ethical decisions and recommends methods to increase ethics in decision making.

Demonstrates the ability to provide transformational leadership to a human services profession.

3% Non-Performance: Does not demonstrate the ability to provide transformational leadership.

18% Basic: Analyzes aspects of transformational leadership to a human services profession.

28% Proficient: Demonstrates the ability to provide transformational leadership to a human services profession.

51% Distinguished: Evaluates alternative applications of transformational leadership and develops supported recommendations for a human services profession.

Demonstrates the ability to lead a human services profession through effective communications.

0% Non-Performance: Does not demonstrate the ability to lead a human services profession through effective communications.

11% Basic: Examines methods of effective communication in the human services field.

44% Proficient: Demonstrates the ability to lead a human services profession through effective communications.

45% Distinguished: Synthesizes methods to improve effective communications in the human services profession and develops supported communication recommendations for the profession.