2009 - 2010 Demonstration of Learning Outcomes
MBA IT Management Specialization

Source: Aggregated outcome assessment results from Q4 2009 - Q3 2010 capstone courses.


Demonstrate an ability to apply knowledge of information technology concepts and practices within organizations to effect positive change.

0% Non-Performance: Does not apply knowledge of IT concepts and practices within organizations to affect positive change.

11% Basic: Applies a basic knowledge of IT concepts and practices within organizations to affect positive change.

18% Proficient: Applies a proficient knowledge of IT concepts and practices within organizations to affect positive change.

70% Distinguished: Applies an in-depth knowledge of IT concepts and practices within organizations to affect positive change.

Demonstrate an ability to recognize and analyze people-oriented problems and choose and defend resolutions for practical situations that occur in information technology departments.

0% Non-Performance: Does not justify the proposed resolution for either people problem.

1% Basic: Justifies the proposed resolution for one or both of the people problems, but does not provide support for the justification in regard to motivation, communication, conflict resolution, and/or escalation.

19% Proficient: Justifies the proposed resolution for each people problem in regard to motivation, communication, conflict resolution, and escalation, and provides supporting evidence.

80% Distinguished: Justifies the proposed resolution for each people problem in regard to motivation, communication, conflict resolution, and escalation, and provides extensive supporting evidence from the field and/or professional experience.

Demonstrate an understanding of the management of the end-to-end process of aligning IT with organizational goals and objectives.

0% Non-Performance: Does not demonstrate the ability to manage the end-to-end process of aligning IT with organizational goals and objectives.

7% Basic: Demonstrates the ability to manage portions of the end-to-end process of aligning IT with organizational goals and objectives.

13% Proficient: Demonstrates the ability to manage the end-to-end process of aligning IT with organizational goals and objectives.

80% Distinguished: Demonstrates the ability to manage the end-to-end process of aligning IT with organizational goals and objectives, showing an in-depth understanding of the process.